1. Stay safe
Do not stand near moving traffic. If you are in immediate danger call 999. On a motorway, follow official roadside safety guidance.
ONAGONE • Breakdown enquiries
Broken down? Get in touch.
Tell us where the vehicle is, what has happened and where it needs to go. We can assess whether suitable vehicle recovery is available. For urgent danger on the road, contact the relevant emergency or motorway authorities first.
Messages are enquiries until availability, suitability and any price are confirmed.2. Send your location
Share a pin or road/postcode, plus any landmark and whether the vehicle is in a safe place.
3. Describe the vehicle
Send registration, the fault, number of passengers and whether it can roll and steer.
Quick breakdown checklist
- Safe exact pickup point or shared map location
- Registration and vehicle make/model
- Fault, damage or warning lights
- Passenger numbers and safe access
- Destination and contact details
Enquiries may be subject to service availability. Never risk taking photos or using your phone in a dangerous location.